Discovery workshop
A 90-minute session to align on goals, audiences and success metrics before any research begins.
What this service entails
Understand users, then build
A two-week research sprint sized for small teams: stakeholder interviews, five to eight user sessions, analytics review and a findings report with prioritized, costed recommendations.
- User interviews & surveys with recruiting handled for you.
- Heuristic UX audit of your current site or product.
- Journey maps, personas and jobs-to-be-done summaries.
What's included
User interviews
Five to eight moderated sessions, recorded and transcribed, with highlight clips for your team.
Findings report
Prioritized insights with severity ratings, quick wins and a roadmap for design and development.
Research in action
Questions, answered
How long does a research sprint take?
Two weeks end to end: one for recruiting and sessions, one for analysis and reporting. Larger audiences can extend to three.
Do I need existing users to interview?
No. I recruit from your customer base when possible, and from panels or your target market when you're pre-launch.
What do I receive at the end?
Session recordings, transcripts, journey maps and a findings report with prioritized, costed next steps your team can act on immediately.
Can research feed straight into design?
That's the point. Most clients roll the findings into a UI/UX design sprint with me the following week.
Stop guessing. Start knowing.
Book a research sprint and make your next build the right build.
Book a consultation